Callentrix AIPowered by Ello
Live AI Call
Hinglish · Insurance renewal
LIVE 01:12
India's First End-to-End AI-Powered Contact Center Platform

AI-Driven Full-Stack
Call Centers

Automate repetitive customer conversations using multilingual AI voice agents — available 24/7 with real-time analytics, campaign automation, and enterprise-grade scalability.

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0M+
AI Calls
24/7
Availability
0+
Languages
SOC 2
Enterprise Ready
Callentrix AI · Live Operations
Mon · 18 May 2026
Active Calls
1,284
+12%
Success Rate
94.2%
+3.1%
Sentiment
+0.78
stable
Live call · Hindi
00:42
"नमस्ते, मैं Callentrix AI powered by Ello से बोल रही हूँ। आपकी appointment confirm करनी है?"
Aria · Collections
EN · HI
active
Veda · Appointments
TE · EN
active
Nova · Support
Hinglish
idle
Trusted across industries

Voice automation for every conversation

Purpose-built AI voice agents adapt to the language, compliance and workflows of your industry. Tap play to hear a sample, or open the live demo console.

Manage recordings & configuration

Healthcare

Appointment booking, reminders & patient engagement.

Sample recording · en-US
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Collections

Pre-due reminders, settlements, payment promises.

Sample recording · en-IN
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BFSI

KYC, account servicing, fraud confirmations.

Sample recording · en-IN
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Insurance

Renewals, claim status, policy upsell.

Sample recording · en-US
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Education

Admissions outreach, counsellor follow-ups.

Sample recording · en-US
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Real Estate

Lead qualification, site-visit scheduling.

Sample recording · en-IN
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Customer Support

Tier-1 resolution, ticket triage, CSAT.

Sample recording · en-US
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E-commerce

Order updates, COD confirmations, win-back.

Sample recording · en-IN
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Hospitality

Reservations, pre-arrival, feedback collection.

Sample recording · en-US
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How it works

From upload to live calls in four steps

01

Upload Customer Data

CSV, Excel, CRM or live API. Auto-mapped, deduped, segmented.

02

Configure AI Campaign

Pick agent, language, retries, workflows and guardrails.

03

AI Executes Calls 24/7

Inbound + outbound automation with smart pacing.

04

Track Analytics & Feedback

Sentiment, conversions, summaries and exportable reports.

Compliance & security

Trust, baked into every call

Enterprise-grade security and regulatory controls designed for hospitals, BFSI, insurance and collections.

Security controls
TLS Encryption
End-to-end TLS 1.2+ in transit, AES-256 at rest across every channel.
Consent Logging
Immutable consent capture with timestamp, channel and version trail.
AI Disclosure
Built-in voice prompts disclosing AI identity to every contact.
DLT Readiness
Header & template DLT pre-validation for compliant Indian telecom routing.
Audit Logs
Tamper-evident logs for every call, action, and configuration change.
Secure Recordings
Encrypted call recordings with role-based, time-bound access.
Opt-Out Support
Automatic DNC scrubbing and real-time opt-out honoring on every campaign.
TCPA Automation Controls
Calling-window, frequency caps and quiet-hours enforced by the engine.
Certifications & frameworks
SOC 2 Compliance
Type II controls across security, availability and confidentiality.
ISO 27001
Information Security Management System aligned to ISO/IEC 27001.
HIPAA
PHI-safe voice workflows for hospitals, payers and care operations.
PCI-DSS
Secure handling of cardholder data for payments & collections calls.
GDPR
Lawful basis, DSR workflows and EU data-residency options.
Compliance Dashboards
Live posture, consent status and exception alerts in one pane.
SOC 2ISO 27001HIPAAPCI-DSSGDPRTCPADLTTLS 1.2+AES-256
Enterprise pricing

Let's talk about your scale

Every contact center is different. We build a custom plan around your call volume, compliance needs, and integration stack.

Custom quote

Talk to our sales team

Share your requirements and we'll craft a proposal with the right agent capacity, compliance package, and integration roadmap.

Response within one business day
Custom AI agent personas tailored to your brand voice
On-premise, VPC, or cloud deployment options
Dedicated onboarding & success team
SLA-backed uptime with 24/7 support
HIPAA, SOC 2, PCI-DSS & GDPR aligned
Volume-based pricing with committed-use discounts