1,842
Leads contacted
+12%
276
Counsellor bookings
+34
418
Application starts
+18%
2:04
Avg. call time
-10s
Live call — Education
Language: en-US · Voice: female
AI
Hello, this is Aria from Northstar admissions, following up on your MBA application. Would Thursday 4 PM work for a counsellor call?
Caller
Yes, please share scholarship details too.
AI
Booked for Thursday 4 PM. I'm emailing the scholarship matrix and your application checklist now.
Active queue
4 contacts in pipeline
Lead# A-22119
liveMBA application follow-up
EN
Lead# A-21887
queuedScholarship eligibility
HI
Lead# A-21551
queuedCounsellor booking
TE
Lead# A-21340
wrapDocument checklist
Hinglish
Outcome pipeline
Counsellor booked49%
Application started28%
Drop-off14%
Escalated9%
AI agents on duty
Aria
Education specialist
on callEN · HI
Veda
Education specialist
on callHI · TE
Nova
Education specialist
on callEN · Hinglish
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