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Insurance Call Center

Renewals, claim status, policy upsell.

228
Renewals closed
+24
34%
Quote conversion
+5%
612
Claims updated
+88
1:36
Avg. call time
-04s
Live call — Insurance
Language: en-US · Voice: female
AI
Hi, this is Aria from SecureLife. Your motor policy expires on the 30th — I can renew now with a 10% loyalty discount.
Caller
Can I add zero-dep cover this time?
AI
Yes — adding zero-depreciation. Updated premium is ₹9,840. Sending the secure payment link now.
Active queue
4 contacts in pipeline
Pol# MTR-22411
live
Renewal due in 5 days
EN
Pol# LIF-77821
queued
Premium upsell
HI
Claim# 8821
queued
Status update
TE
Pol# HLT-12289
wrap
Document collection
Hinglish
Outcome pipeline
Renewed58%
Upsold16%
Lapsed12%
Pending14%
AI agents on duty
Aria
Insurance specialist
on callEN · HI
Veda
Insurance specialist
on callHI · TE
Nova
Insurance specialist
on callEN · Hinglish

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